As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We do not link this automatically collected data to other information we collect about you
In order for you to
access certain areas of the Site or certain Services where it is important for us to know who you are so that we can
best meet your needs, we may require you to provide us with certain information that personally identifies you (“Personal
Information”). Personal Information includes contact data such as your name, e-mail address, phone number and ACDoctor password and demographic data such as your address and your zip code. If you communicate with us or the
Service Providers in the ACDoctor HVAC contractor directory by, for example, telephone, e-mail or letter, any
information provided in such communication may be collected as Personal Information.
We may also collect additional information from Service Providers such as trade licensing, insurance coverage, type of legal entity, operating hours and billing Information such as credit card number, and billing address
We also collect other information, some of which may be Personal Information that you voluntarily provide to us when you choose to use some of the Services’ interactive tools and services (“Interactive Tools”), such as searching for HVAC Contractors or using our Easy Quote system. We also collect information you provide voluntarily in free-form text boxes on the Site and through responses to surveys, questionnaires and the like.
Technologies such as: cookies, beacons, tags and scripts are used by ACDoctor and our partners, affiliates, or analytics or service providers. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.
We partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here. Please note this does not opt you out of being served ads. You will continue to receive generic ads.
Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity use LSOs such as HTML 5 to collect and store information.
Various browsers may offer their own management tools for removing HTML5 LSOs.
The Services are not directed at children, and ACDoctor does not knowingly collect any information from individuals under the age of 13. If we learn that we have received any information from an individual under the age of 13 we will delete that information from our own servers.
We may use your Personal Information to recommend certain resources or Providers. We may use your contact data to send you information about ACDoctor or our products or Services, to contact you when necessary. We may use your demographic data or Traffic Data to customize and tailor your experience through the Services, in emails and in other communications, displaying content that we think you might be interested in and according to your preferences.
- We may share your contact data, Traffic Data, demographic data, with HVAC contractors you choose to connect with through the Services, including via use of the Easy Quote tool.
- In order to customize your advertising interactions, we may share Personal Information with marketing affiliates and other third parties only on an aggregate (i.e., anonymized) basis.
- We may share your anonymized Personal Information with third parties to enable them to run statistical research on individual or aggregate trends.
- We may share your contact data with our subcontractors to enable them to send you ACDoctor promotional materials. These subcontractors will only use your contact data to send you ACDoctor promotional materials.
- We may share certain marketing metrics including, but not limited to, anonymized Personal Information and non-personal Information, with our business partners to help determine the effectiveness of certain advertising campaigns.
- We may transfer information about you to another company in connection with a merger, sale or acquisition by or of ACDoctor. In this event, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information. ACDoctor does not share, sell, rent or trade your Personal Information with any third parties for their promotional purposes.
You may choose not to provide us with any Personal Information. In such an event, you can still access and use some of the Services; however you will not be able to access and use certain key features of the Services that require your Personal Information.
Any information that you may reveal in a review posting or other online discussion or forum is intentionally open to the public and is not in any way private. You should think carefully before disclosing any personal information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict. To request removal of your personal information from our community forum, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at email@example.com.
The security of your Personal Information is important to us. We follow generally accepted industry standards to protect the Personal Information
submitted to us, both during transmission and once we receive it. For example, when you enter sensitive information
on our Site, we encrypt that information using secure socket layer technology (“SSL”).
You must promptly notify us if your contact data is lost, stolen, or used without permission. In such an event, we will remove that contact data from your account and update our records accordingly.
As a registered user of the Services, you can modify some of the Personal Information you have included in your profile or change your username by logging in and accessing your account. Upon your request, ACDoctor will use commercially reasonable efforts to delete your account and the Personal Information in your profile; however, it may be impossible to remove your account without some residual information being retained by ACDoctor. Registered users who wish to close their account should email: firstname.lastname@example.org
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Service providers may at anytime choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, by editing their profile (“opt-out” election) or you can contact us at firstname.lastname@example.org, send postal mail to ACDoctor LLC 2151 W. Hillsboro Blvd. Suite 400 Deerfield Beach, FL 33442 or phone customer service at 866-264-1479. This opt out election excludes e-mails that are part of the process for requesting a service.
If you have any comments, concerns or
Blvd, suite 400, Deerfield Beach, FL, 33442