This Privacy Policy discloses the privacy practices for AC Doctor and covers the use of personally identifiable information that is collected through the www.acdoctor.com website or any website or mobile application owned/operated by AC Doctor. AC Doctor may link to third-party websites or use third-parties services and tools on its website. This Privacy Policy does not apply to any company or person that is not owned, operated, or managed by AC Doctor, and does not apply to any other companies’ or organizations’ websites to which AC Doctor links. AC Doctor recommends that you review the privacy policy at each such website to determine how that website protects your privacy.
Watsco Venutes LLC (DBA AC Doctor)
2665 S Bayshore Dr
Miami FL 33133
If you choose to exercise your rights to within the scope of applicable law to access, correct, opt-out, or delete your personal information, contact AC Doctor by submitting a request.
If you have any questions or complaints about this Privacy Policy, please contact us. We welcome your comments or questions. We will investigate and attempt to resolve complaints and disputes regarding use and disclosure of Personal Data in accordance with this Privacy Policy and in accordance with applicable law.
“Personal Data” collected consists of information you, the “User,” provide directly to us when you create an account or an online account, fill out a digital form, communicate with us via third-party platforms, request customer support, or otherwise communicate with us.
The types of Personal Data that AC Doctor collects, by itself or through third-parties, include:
Other Personal Data collected may be described in other sections of this Privacy Policy or by dedicated explanation text contextually with the data collection. The Personal Data may be freely provided by the User, or collected automatically when using acdoctor.com.
Cookies are small blocks of data that are stored on browsers or devices by websites, applications, online media, and advertisements. The purpose of cookies is to help the website keep track of your visits and activity. Any use of Cookies – or of other tracking tools – by AC Doctor or by the owners of third-party services used by AC Doctor, unless stated otherwise, serves to identify Users, and remember their preferences, for the sole purpose of providing the service required by the User. We also work with third-party service providers for analytics and email services that will use cookies or javascript to collect information about your use of our services in order to improve your experience. Failure to provide certain Personal Data may make it impossible for AC Doctor to provide its services. Users have the opportunity through ACDoctor.com to opt-out of cookie and data collection for third-party providers that are not strictly necessary for continued functionality on the website.
The User assumes responsibility for Personal Data originating from third-parties published or shared through AC Doctor and declares to have the right to communicate or broadcast them, thus relieving AC Doctor of all responsibility.
AC Doctor values your right to privacy. We do not disclose, sell, or exchange your Personal Data with third-parties for monetary gain or exchange of services. We also do not share Personal Information with third parties for the third parties’ direct marketing purposes. All data is used to provide our users with the best digital experience and continually improve upon that experience.
AC Doctor has implemented reasonable technical, physical, and administrative safeguards to help protect Personal Data from unlawful use and unauthorized disclosure.
AC Doctor’s data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to AC Doctor, in some cases, the Personal Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by AC Doctor.
The Personal Data is processed at AC Doctor’s operating offices, including offices in East Syracuse, New York and Charlotte, North Carolina, USA, and in any other places where the parties involved with the processing are located.
The Personal Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that AC Doctor suspend or remove the Personal Data.
Personal Data about the User is collected to allow the website and application to provide its services, as well as for the following purposes: Registration and Authentication, Analytics, Product Recommendations, Remarketing and Behavioral Targeting, Managing email addresses and sending messages, Infrastructure monitoring, Hosting, Contacting the User, Location-based interactions and Handling Payments. The Personal Data used for each purpose is outlined in the specific sections of this document.
The purposes for which we may process Personal Data will vary depending on the circumstances. In general, we use Personal Data for the reasons set forth below:
AC Doctor may use Personal Data to monitor and analyze web traffic, keep track of User behavior, improve customizable search functionalities, and to detect and block suspicious activities.
AC Doctor may use Personal Data to communicate with you via email, SMS/text messaging, mailing list or newsletter. AC Doctor may also leverage advanced data analytics and machine learning to target the right audience with personalized and relevant ads. AC Doctor may also use data such as purchase history and engagement metrics to reward customer loyalty.
AC Doctor may use Personal Data to provide customer service, automate service operations and the procurement process, improve order management, and manage compliance with the privacy policy and user consent.
Payment processing services enable AC Doctor to process payments by credit card, bank transfer or other means. To ensure greater security, AC Doctor shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
AC Doctor utilizes third party services for the purpose of hosting data and files that enable the website and mobile application to run and be distributed. Some of these services work through servers geographically distributed, making it difficult to determine the actual location where the Personal Data is stored. AC Doctor also uses third party infrastructure services for content-delivery, attack mitigation, and distributed domain-name services. AC Doctor also uses third party cloud management platforms for performance optimization, security, and scalability solutions.
AC Doctor uses third party services to monitor the use and behavior of its components so its performance, operation, maintenance, security and troubleshooting can be improved. Which personal data is processed depends on the characteristics and mode of implementation of these services, whose function is to filter the activities of AC Doctor.
AC Doctor uses third party services to collect data such as consumer purchase information, product details, and rebate eligibility to streamline the rebate application process and enhance customer satisfaction. This data is used to provide personalized rebate recommendations and optimize marketing strategies for energy-efficient products. AC Doctor also may use Personal Data for logistics, shipping, tracking, and delivery management. AC Doctor also uses tax compliance automation platforms to accurately calculate sales tax rates, VAT, ensure compliance with tax regulations, and streamline the tax filing process.
By registering or authenticating, users allow AC Doctor to identify them and give them access to dedicated services, and process online forms securely.
AC Doctor uses third party services to inform, optimize and serve advertising based on past use of acdoctor.com by the User. This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the third party partners that manage the remarketing and behavioral targeting activity.
Users that already have a AC Doctor account can use it to shop online. The Personal Data requested for the registration for an already existing account may differ from the Personal Data that is requested for the direct registration on AC Doctor’s website.
The Personal Data collected is used to provide the User with services or to sell goods, including payment and possible delivery.
The Personal Data collected to complete the payment may concern the credit card, the bank account used for the transfer, or any other means of payment envisaged. The kind of Personal Data collected by AC Doctor depends on the payment system used.
The User’s Personal Data may be used for legal purposes by AC Doctor, in court or in the stages leading to possible legal action arising from improper use of acdoctor.com or the related services. AC Doctor may be required to reveal Personal Data upon request of public authorities.
In addition to the information contained in this Privacy Policy, AC Doctor may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.
For operation and maintenance purposes, AC Doctor and any third-party services may collect files that record interaction with AC Doctor (System Logs) or use for this purpose other Personal Data (such as IP Address).
More details concerning the collection or processing of Personal Data may be requested from AC Doctor at any time. Please see the contact information at the beginning of this document.
Users have the right, at any time, to know whether their Personal Data has been stored and can consult AC Doctor to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, canceled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to AC Doctor through the link above at the top of the document.
Under the CCPA and CPRA, users have the following rights regarding their personal data:
Access to the categories and types of Personal Data collected by AC Doctor, and the purposes behind the reason of collecting the information.
The right to correct inaccurate Personal Data and delete Personal Data under certain circumstances.
The right to limit AC Doctor’s use and disclosure of Sensitive Account Information.
The right to opt out of the Sale of Personal Data. We do not sell your Personal Data, but we do utilize advertising services that could use your Personal Data in order to deliver materials to you that are tailored to give you the best experience to transact business with us. The CCPA’s statutory definition of the term “sale” is broad and may include interest-based advertising. All users are provided with preferences to opt out of tracking for advertising on acdoctor.com by setting their preferences when prompted. Users will need to configure their preferences for each device/computer and each web browser used to access acdoctor.com. Cookies are used to store saved preferences, when a user clears all cookies from a browser, the preferences will need to be configured again.
AC Doctor will not discriminate against you for exercising any of these rights, in line with your rights under the CCPA.
If you choose to exercise your rights, contact AC Doctor using the link above at the top of the document. Acknowledgment of your request will be provided within ten business days, and a full response can be expected within forty-five calendar days or provide notice of extension up to 90 days in writing.
Only you or an authorized agent may make a request related to any Personal Data. In order to respond to requests for accessing or deleting Personal Data you must provide proof of identification and additional information. Designation of an authorized agent can be provided through written permission along with identity verification or through proof of power of attorney.
AC Doctor reserves the right to make changes to this Privacy Policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to this Privacy Policy, the User must cease using AC Doctor’s website and mobile application, and can request that AC Doctor erase the Personal Data. Unless stated otherwise, the then-current Privacy Policy applies to all Personal Data that AC Doctor has about Users.
Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.
Information collected automatically from acdoctor.com or the mobile application (or third-party services employed by AC Doctor), which can include: the IP addresses or domain names of the computers utilized by the Users who use acdoctor.com, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server’s answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User’s IT environment.
The individual using acdoctor.com, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.
The legal or natural person to whom the Personal Data refers.
The natural person, legal person, public administration or any other body, association or organization authorized by AC Doctor to process the Personal Data in compliance with this Privacy Policy.
The natural person, legal person, public administration or any other body, association, or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of acdoctor.com. The Data Controller, unless otherwise specified, is the owner of acdoctor.com.
The hardware or software tool by which the Personal Data of the User is collected.
Small piece of data stored in the User’s device.
Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.
This Privacy Policy relates solely to acdoctor.com.
Latest update: December 16, 2024
Prior version: February 12, 2024