Or try Easy Quote
Or Try
Easy Quote to Compare & Save!
 

Superior Systems Heating and Air

P. O. Box 280 Ceres, CA 95307
Click to Reveal Phone Number

A Note from the Owner

Established in 2004, we offer multiple years of experience to our customers and we are fully licensed and insured to meet all California state requirements. We specialize in all aspects of HVAC including AC installations and repairs, heating systems installations and repairs and much more!

For your convenience, we offer:

A Showroom
Payment by Credit Card
Manufacturer Warranties
Rebates
Training
Computer Proposal Tools
Payment by credit card
Manufacturer Warranties
Consumer Financing
Maintenance Agreements
24 Hour Service

Our Products & Services Include:

AC & Cooling
Central Air Conditioning
Heat Pump
Central air conditioning
Swamp Coolers
Window A/C Unit
Ductless Mini-Splits

Furnace & Heating
Furnaces
Heat Pump

Total Home Solutions
Indoor Air-Quality Solutions
Zoning Systems
Central Air Cleaner
Central Humidifer/Dehumidifier

Water Heaters
Tankless Water Heater
Standard Water Heater

Licenses & Certifications

all

Trade Associations and Memberships

all

Government & Manufacturer Rebates

Search For Available Rebates
Name: Not Happy
Date: Jul. 17, 2012

Did this contractor actually perform work for you? Yes

  • Type of Work Performed: New HVAC unit installed
  • Date of Work Performed: 2008

Finally, please tell us about your experience with this contractor:

Dont trust the owner. He may be a smooth talker. Get everthing in DETAILED writing if you use him because he will not honor any warranty work. Even with warranty he will charge you. Stay away if at all possible but I definitely don't want anyone else to go through what I went through. Check his license status as well. Get a few estimates and as a lot of question if you use Manuel Torres.

*
*
*
*
*

0 (on scale of 0-10)
Response From Company

I have been in business for 8 years. Since day one, my policy is to give each customer a detailed contract of the work to be performed and all warranty terms and conditions. The 5yr. parts and labor warranty specifies that the unit be serviced twice a year by Superior Systems and was signed by Mr. Naveed Aslaam. Mr. Aslaam neglected to follow the terms of the contract and did not have his unit serviced. Because I strive for 100% customer satisfaction, I scheduled an appointment to service the unit. Mr. Aslaam expected that my company service his unit immediately during the 4th of July holiday. I was unable to accommodate his time frame; Mr. Aslaam chose to hire a different company to complete the service after the holiday. Mr. Aslaam is now angry and expects that my company is responsible for the fee charged by the other company. I regret that Mr. Aslaam is an unsatisfied customer; however, I will continue to use the same standard contract as it has worked well for the other 99% of my customers.

 

ACDoctor

ACDoctor.com will continually be enhanced to provide the most comprehensive resource on the Internet to learn and find answers on indoor comfort systems including heating, air conditioning, indoor air quality (IAQ) and energy conservation.

Your comments help shape our development efforts, so please give us your feedback!

E-Mail: info@acdoctor.com
Phone: (866) 264-1479

The ACDoctor Team