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Arctic Heating & Air Conditioning

301 Washington St. Berlin, MD 21811
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A Note from the Owner

Nothing affects your home life more than air comfort and air quality. That's why we at Arctic Heating and Air have specialized in both for more than 25 years. Serving the Ocean City, Salisbury, Lower Delaware, Ocean Pines and Berlin area. Now offering Solar Heating Systems! We are the area's leading contractor in designing, installing, maintaining and repairing residential heating and air conditioning systems. And the same is true of our expertise in air quality systems.

For your convenience, we offer:

Payment by Credit Card
Manufacturer Warranties
Manufacturer Warranties
Consumer Financing
Maintenance Agreements
24 Hour Service

Our Products & Services Include:

AC & Cooling
Central Air Conditioning
Heat Pump
Ductless Mini-Splits

Furnace & Heating
Heat Pump
Boiler or Radiator Heating System

Total Home Solutions
Indoor Air-Quality Solutions
Zoning Systems
Central Air Cleaner
Central Humidifer/Dehumidifier


Water Heaters
Tankless Water Heater
Solar Water Heater

Licenses & Certifications


Trade Associations and Memberships

Comfort Institute

Government & Manufacturer Rebates

Search For Available Rebates
Name: Greg Agrapides
Date: Dec. 3, 2015

Did this contractor actually perform work for you? Yes

  • Type of Work Performed: Installed a new furnace, heat pump and sealed all air leaks.
  • Date of Work Performed: February 2015.

Finally, please tell us about your experience with this contractor:

We are very pleased with Arctic Heating & Air. The installers were always courteous and very respectful of our home during the installation of a new Lennox furnace and heat pump. They were careful when entering the house and tidied up as they performed their job. The crew had an excellent work ethic and were very informative to any questions we had. We have our new heating/air conditioning system for 9 months and are very pleased with the performance and savings to our utility bills. The 6 month service was also completed in a professional manner.


10 (on scale of 0-10)
Name: Alias / Username
Date: Apr. 3, 2014

Did this contractor actually perform work for you? Yes

  • Type of Work Performed: Complete removal of old furnace/AC and installation of new Lennox HVAC system. In addition, located areas in house that leaked air and repaired them.
  • Date of Work Performed: February, 2014

Finally, please tell us about your experience with this contractor:

I have been pleased with the service and followup provided by Arctic for the 25 plus years I have owned the house. The technicians that have come to the house to preform service have always been on time and proven to be well trained, competent and courteous. When, during a regular service call, the tech suggested that the AC system was on its last leg, I asked for a quote on a fix (thinking that the system was about 10 years old). As it turned out, Arctic had installed it 16 years ago and had maintained it beyond its normal life expectancy. They did tests to the house to determine where we were losing heat, then recommended the Lennox system...showing possible savings. They arrived when they said, removed the old system, fixed the leak areas and cleaned up as if no one had been there. My first full month bill was 1/2 of the last full month's bill...with similar temperatures. On time...under budget...courteous techs...clean job...I'm am very happy!


10 (on scale of 0-10)


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